CIGNA and morality

Judi's post says a number of things that need to be said about her specific case. Driving back tonight, I was pondering how to communicate the true awfulness of CIGNA's actions in her case. CIGNA benefits from hiding in plain sight - there are so many cases of this sort that only the most egregious get the deserved attention from the media. I'd like all CIGNA case workers to act as though each case would be on the front page of the New York Times. It's a variant of the old adage that one should act as if the whole world is watching. I think CIGNA's actions in her case fail this test.

We are in the process of appealing (again).

Tim